Friargate, Scarborough North Yorkshire YO11 1HS

01723 374244

admin@friarage.n-yorks.sch.uk

Complaints Form

Friarage School Longwestgate, Scarborough Y011 1QB

 

It will help us if you use this form to make your complaint but please write a letter if you prefer, covering all the points on the form. Please continue your answers on a separate sheet if there is not enough space on this form. When you have filled in the form, send it to The Headteacher or Chair of the Governing Body (insert name and address of school) if you need any help completing this form please contact the school.

We will only process your personal data in order to respond to your complaints. In general it will be used for administrative and statistical purposes.

 

Your name

Mr  c   Ms  c    Mrs  c   Miss  c      Other ...................................... First name (BLOCK CAPITALS) ............................................................

Surname (BLOCK CAPITALS)   ..............................................................

 

 

Your address

 

 

Postcode

 

 

Daytime tel. no.

Mobile tel. no.

 

 

Email address

 

 

 

Do you have any special requirements, for example if English is not your first language, disabilities?

 

 

 

Have you contacted the school about this matter before?               Yes c    No c

 

 

Have you received a reply?                                                            Yes c No c

 

 

 

If you have any documents to support your complaint, please send them with this form. Please tick the box if you would like them returned

to you. c

 

We will send an acknowledgement within 5 working days of receiving your communication and will tell you what is happening. If a further response is required, this should reach you within 20 working days.

 

FOR OFFICE USE ONLY

 

 

Complaint reference

 

Date Received

 

 

 

Acknowledgement sent

 

 

 

 

 

Substantive reply sent

 

 

 

 

 

Click here for a PDF of our complaints form.

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